Are you locked into a rigid, multi-year contract with ChiroMatrix? Waiting days for a simple support ticket just to change your clinic’s holiday hours? Paying hundreds a month for features you never use?
There’s a better way. At ChiroPage, we believe your website should serve your practice, not drain your bank account. No setup fees, no contracts, and done-for-you edits handled in minutes.
| Feature | ChiroMatrix | ChiroPage |
| Monthly Cost | Often $150 – $400+ | $69/Month |
| Contracts | Long-term locked commitments | Month-to-month / Cancel anytime |
| Setup Fees | Common upfront costs | $0 Setup |
| Content Updates | Slow, automated support queues | Done-for-you text/email edits |
| Price Guarantee | Subject to corporate price hikes | Lifetime Price Lock |
Step-by-Step Instructions to Claim Your Domain and Switch to ChiroPage
Moving your website to a faster, more affordable platform shouldn’t feel like a hostage negotiation. Below are the exact steps to cancel your current provider, stop the monthly overcharges, and get your Auth/EPP code (the digital key needed to move your domain name to ChiroPage for free).
How to Cancel ChiroMatrix
ChiroMatrix is notorious for making the cancellation process an absolute marathon. They use multiple corporate loops to try to keep your monthly payments coming. Follow this exact path to cut through the noise:
Step 1: Call Retention. You must call ChiroMatrix customer support at (800) 462-8749. They will route you to a retention specialist who will try to offer you a discount or a lower plan tier. Stay firm and state: “I am closing out this account entirely. Please send the exit paperwork.”
Step 2: Complete the Mandatory Survey. ChiroMatrix will email you a cancellation link containing a mandatory exit survey. Your contract will not cancel until you submit this digital form. Fill it out immediately.
Step 3: Secure Your Domain Key. In your final confirmation call or email, tell them: “I require the EPP/Auth code to transfer my domain out to my new host.” Legally, they must unlock your domain name and provide you with this code string.
What Do I Do Once I Have My Auth/EPP Code?
Once you have that code, you can breathe a sigh of relief. The heavy lifting is behind you, and we take over completely. Here is exactly how we launch your new site safely:
Step 1: Choose Your Template & Let Us Populate It: You select one of our premium, high-converting chiropractic layouts. Then, our team takes your practice’s specific information—like your bio, office hours, and contact details—and plugs it into the template on a private preview link. (Note: To protect your practice, we don’t copy over proprietary corporate stock imagery or copyrighted blog feeds from your old provider—instead, we populate your new site with fresh, fully compliant elements!) Your old website stays fully active and untouched during this phase.
Step 2: You Approve the Private Preview: You’ll get a private link to look over your new ChiroPage site, test the contact forms, and make sure everything looks pristine.
Step 3: Hand Over the Code: Once you give us the final green light on the design, you send us your Auth/EPP code. We will transfer your domain into our portfolio safely. We never charge domain fees—transferring and hosting your domain with us is 100% free.
Step 4: Go Live With Zero Downtime: We point your domain to our lightning-fast Cloudflare servers. Because your new layout is already built, polished, and waiting, your web address instantly flips over to your modern ChiroPage version. Your patients will never see a single second of downtime or a broken “under construction” page.